How to Close and Delete Your Etsy Account

Last reviewed: October 2026 · Independent guide, not affiliated with Etsy

Etsy lets buyers and sellers close their account from Account settings. A closed account can be reopened by contacting Etsy, but you can also ask Etsy to delete your personal data permanently through its privacy request process.

Sellers must close their shop and settle their payment account balance first.

Etsy Help Center (official site) ↗

Before you delete

• Complete or cancel open orders and resolve cases.
• Close your shop (Shop Manager > Settings > Options) and pay any balance due.
• Download your data and sales records from your account and Shop Manager.
• Remove saved payment cards.

How to close your Etsy account

1. Sign in at etsy.com and open Your account > Settings.
2. Go to Account settings (Account tab).
3. Scroll to Close your account, select a reason and click Close account.
4. Confirm. To have your data deleted permanently, use the privacy settings to submit a data deletion request.

Menus change often. If a button has moved, use the search box in the app's settings or the official help link above.

Closing vs deleting on Etsy

Closing hides your profile and shop and stops activity, but Etsy keeps your data so the account can be reopened. A deletion request removes your personal data permanently, except what Etsy must retain for legal reasons.

Frequently Asked Questions